Disclaimer

Disclaimer

Last updated: May 2026

Please read this disclaimer carefully before using HoardAssist.com or submitting any information through this website.


Nature of Service

HoardAssist is a referral and lead generation service. We connect individuals, families, and property owners with independent, third-party hoarding cleanup and remediation contractors operating in their local area. HoardAssist is not a licensed cleanup company, remediation contractor, biohazard specialist, or mental health service provider.

When you submit a request through this website — whether by form submission, phone call, or any other means — your information may be shared with one or more independent contractors in our network for the purpose of fulfilling your service request. HoardAssist does not perform cleanup services directly and is not present at, responsible for, or liable for any work performed by referred contractors.


No Medical or Mental Health Advice

Hoarding disorder is a recognized mental health condition. Any information on this website relating to hoarding disorder, its causes, symptoms, or treatment is provided for general informational purposes only. Nothing on this website constitutes medical advice, mental health advice, psychiatric guidance, or a substitute for consultation with a licensed mental health professional.

If you or someone you know is struggling with hoarding disorder, we encourage you to seek support from a qualified mental health provider. A list of local resources is available on each city page of this website.

If you or someone you know is in immediate danger, call 911. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline), available 24 hours a day, 7 days a week.


No Legal Advice

Nothing on this website constitutes legal advice. References to code enforcement, municipal violations, eviction processes, probate procedures, or any other legal matter are provided for general informational purposes only. If your situation involves legal proceedings, tenant disputes, probate, or regulatory enforcement, consult a licensed attorney in your jurisdiction.


Pricing Information

Any pricing ranges, estimates, or cost figures referenced on this website are approximate industry averages provided for general informational guidance only. Actual costs vary significantly based on property size, hoarding severity level, geographic location, labor requirements, biohazard conditions, disposal fees, and other factors.

HoardAssist makes no representation, warranty, or guarantee regarding the accuracy of any pricing information on this website. A free on-site estimate from a qualified contractor is always required to determine actual project cost. No pricing information on this website should be relied upon as a firm quote or binding estimate.


Third-Party Contractors

Cleanup contractors referred through HoardAssist are independent businesses. They are not employees, agents, or representatives of HoardAssist. HoardAssist does not control the work, conduct, pricing, scheduling, or outcomes of any referred contractor.

While HoardAssist makes reasonable efforts to connect visitors with contractors who are licensed and insured in their respective service areas, HoardAssist makes no guarantee, warranty, or representation regarding:

  • The quality, safety, or outcome of any contractor’s work
  • The accuracy of any contractor’s licensing, insurance, or certification claims
  • The conduct or professionalism of any contractor or their employees
  • The timeliness of any contractor’s response or service delivery

You are solely responsible for independently verifying the credentials, licensing, insurance, and reputation of any contractor before engaging their services or allowing them onto your property.


Third-Party Links and Resources

This website may contain links to third-party websites, government agencies, healthcare providers, and other external resources. These links are provided for informational convenience only. HoardAssist does not endorse, control, or take responsibility for the content, accuracy, or practices of any third-party website. Inclusion of a link does not imply endorsement.


Accuracy of Information

HoardAssist makes reasonable efforts to ensure the information on this website is accurate and up to date. However, we make no warranty or representation of any kind — express or implied — regarding the completeness, accuracy, reliability, or suitability of any information on this website for any purpose. Information on this website may change without notice.


Limitation of Liability

To the fullest extent permitted by applicable law, HoardAssist, its owners, operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use of or reliance on this website or its content
  • Any service performed or not performed by a referred contractor
  • Any decision made based on information found on this website
  • Any failure or delay in connecting you with a contractor

Your use of this website and any services arranged through it is entirely at your own risk.


Governing Law

This disclaimer is governed by the laws of the State of California. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of Sacramento County, California.


Contact

If you have questions about this disclaimer, contact us at:

HoardAssist [admin@hoardassist.com]